1. INTRODUCTION

Cloudbina ("we," "us," or "our") is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and share personal data that can be used to directly or indirectly identify an individual ("Personal Data") when you use our services and visit our website. Please read this Privacy Policy carefully to understand our practices regarding your Personal Data. By accessing or using our services or website, you consent to the practices described in this Privacy Policy.

2. GENERAL PRINCIPLES

Cloudbina adheres to the following general data processing principles:

• Lawfulness, Fairness, and Transparency: We process Personal Data lawfully, fairly, and transparently in relation to the data subject.
• Purpose Limitation: We collect and process Personal Data only for specified, explicit, and legitimate purposes and do not process it further in a manner incompatible with those purposes.
• Data Minimization: We ensure that Personal Data is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
• Accuracy: We ensure that Personal Data is accurate and, where necessary, kept up to date.
• Storage Limitation: We keep Personal Data for no longer than is necessary for the purposes for which it is processed.
• Integrity and Confidentiality: We process Personal Data in a manner that ensures appropriate security and protection against unauthorized or unlawful processing, accidental loss, destruction, or damage.

3. INFORMATION WE COLLECT

We collect information through your interactions with our services and website. This information includes:

• Personal Information You Provide: We collect information that you provide to us, such as your name, email address, and other contact details when you use our services or website.
• User Account Information: When you create an account with Cloudbina, we collect necessary information, including your email address and password.
• Usage Information: We collect information about how you use our services, including actions you take on our website, your IP address, browser type, device information, and more.
• Communication Data: We collect information related to your communications with Cloudbina when you contact us through email or other channels.
• Payment Information: If you make payments for our services, we may collect financial information necessary for payment processing. Please note that we do not store full credit card information.
• Job Applicants' Information: If you apply for a job at Cloudbina, we collect the information you provide during the application process.
• Visitors and Users of Our Users' Websites or Services: We may collect information about visitors and users of websites or services operated by our users, but solely on behalf of our users.

4. HOW WE USE YOUR DATA

We use your data for various purposes, including:

• User Identification: To identify users and provide services, including domain name registration.
• Security and Fraud Prevention: To detect and prevent fraud, spam, abuse, and other harmful activities.
• Aggregated Statistical Data: To conduct market research, generate insights, and improve our services.
• Customer Support: To respond to and resolve complaints, issues, and user requests.
• Customized Marketing: To provide personalized offers and conduct data analysis based on your interactions with Cloudbina.
• Service and Billing Messages: To communicate important information about our services and billing.
• Domain Name Registration: To comply with ICANN rules for domain name registration.
• Contacting You: To communicate with you regarding your account, support, updates, or other important information.
• Feedback: To invite you to review services and products and collect your feedback.
• Platform Development: To conduct research and development to enhance our platform.
• Aggregate Insights: To share aggregated insights that do not identify you.

5. RETENTION AND DELETION

We retain your personal information for as long as needed to provide our services and comply with legal obligations. After account deactivation, we may retain certain data for legal or business purposes. We may also keep data to ensure security, resolve disputes, enforce agreements, and protect our interests.

6. DATA TRANSFERS AND USE OF THIRD-PARTY SERVICES

We may transfer your data to third parties under specific circumstances, including with your consent, or where required by law. Your data may be processed and stored in various locations, including the United Kingdom, Netherlands, Lithuania, Cyprus, and other jurisdictions. Some of our services are hosted outside the EU or European Economic Area (EEA). We use standard contractual clauses and other legal mechanisms to ensure data transfers outside the EU or EEA are compliant with GDPR requirements.

7. SECURITY

We implement security measures to protect your data, including HTTPS secure access and regular system monitoring. However, we cannot guarantee absolute protection and security, so we encourage strong passwords and limited disclosure of sensitive information.

8. YOUR RIGHTS

You have various rights concerning your Personal Data as specified in GDPR and applicable law, including:

• Access to your data
• Correction of inaccurate data
• Data portability (where feasible)
• Erasure of data under certain circumstances
• Restriction of data processing
• Objection to processing for legitimate interests and direct marketing
• The right to lodge a complaint with a Data Protection Authority

9. ACCEPTANCE OF THIS POLICY

By using our website and services, you agree to the terms of this Privacy Policy. We reserve the right to change this Policy at any time, with notice as specified below.

10. CONTACT

If you have questions or comments about this Privacy Policy, please contact us at contact.

11. APPLICATION OF POLICY

This Policy applies to all services offered by Cloudbina and its affiliates, excluding services with separate privacy policies that do not incorporate this Policy.

12. AMENDMENTS

This Policy may change from time to time, with notice provided as specified below.

13. FURTHER INFORMATION

For more information about the data we collect and how we use it, contact our Data Protection Officer at contact.